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Georgia-Pacific has introduced GP Toolbox, a free portal for direct customers allowing 24/7 access to all account information.
GP Toolbox allows users to customize notifications to include tracking changes to order status, availability, and price; to specify notification frequency, time, and recipients; and to attach documents.
Through the case creation tool, users are able to request order changes; report an issue; and receive real-time case status updates. Order status and documents options permit access to order and transportation status: order and shipment confirmation; proof of delivery; and invoices.