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ECI Software Solutions has launched AI Agent, a built-in AI tool within its ecommerce platform, EvolutionX, which also powers its Spruce eCommerce solution.
The AI Agent combines intelligence and real-time insights to help merchants make day-to-day work easier, connect better with customers, and uncover new revenue opportunities—all without complex setup or technical expertise.
The tool provides real-time access to sales, orders and customer behavior to uncover trends and opportunities; an intuitive chat interface; smarter product listings; and fraud detection.
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