DEALER PROFILE: Mawson Lumber of Colorado

“At the site, we’ll never just dump the whole order. We deliver it in a progression, depending on what they need that day—floors, windows. We have 11 vehicles (and don’t charge for delivery), and we can spot loads where no one else can”

DEALER PROFILE: Kruse Lumber of Minnesota

“Kruse Kru,” headed by owner Brian Hodge (fifth from left), has always been service-driven.

DEALER PROFILE: Capps Home Building Center of Virginia

To keep employees up to speed, Capps schedules Lunch & Learn sessions, sponsored by vendors. “For our staff, it’s like continuing education,” says Bruce.

Dealer Profile: Missouri’s Derstler Lumber

Derstler Lumber owners Terri and Darrell Derstler were looking for their niche—and found several of them.

DEALER PROFILE: Youngblood of Tennessee

New owners relied on the counsel of longtime employees to identify opportunities to rebrand and reinvigorate the Memphis lumberyard.

Dealer Profile: Anderson Lumber of Tennessee

Special events are big generators of new business.

Dealer Profile: Abita Lumber of Louisiana

Louisiana dealer, realizing its location was not as accessible as some competitors’, opted to make itself a destination, by offering unique, high-demand products, such as Stihl tools.

Dealer Profile: Lumber Traders of Washington

Kelly Fox was recruited from a large regional chain to turn things around at two-unit Lumber Traders

LBM Dealers Remake Exteriors into Siding Displays

It took one day for contractors to replace deteriorated fiber cement facade at Matthews & Fields Lumber Supply, Henrietta, N.Y., with NovikShake rough sawn 8-ft. shake and NovikStone dry stack stone, donated by the vendor.