Business Operations

Study after study finds that in the workplace, grateful people outperform those who are not grateful.

While the selling process should not be adversarial, customers have a part to play and, as sellers, we have our part to play.

In alignment with industry trends and its multi-year growth strategy, Gordon Lumber, Fremont, Oh., is consolidating two retail locations into its four surrounding contractor yards and expanding its component operations.

Perhaps the biggest selling point of the Degree Program is the cost: there is none.

For manufacturers, dealers and distributors, demonstration events for builder and contractor customers are an important part of a marketing schedule.

Sports talk about “complete” players. Baseball calls them “five-tool” players: hit for average, for power, speed, fielding and a gun for an arm. Basketball calls them “two-way” or complete players: defend, rebound, pass and score. Athletes who are complete are rare. As are salespeople.

It’s a fact that smaller businesses have less flexibility than major businesses when it comes to choosing suppliers. Quite simply, smaller scale means a lower degree of influence across a smaller range of vendors.

To succeed in sales, we must control the conversations we are in.

In 2018, the federal government had fewer than average laws passed that impact labor and employment law. This was due to focus on other areas as well as political gridlock.