Business Operations

Foothills Hardware & Building Supply in Pilot Mountain, North Carolina, shares how Orgill helped him refresh a local store and turn it into a destination in the community.

Don’t let fear stop you from doing this final 1%. It’s where the value is for your customers. And it’s where the money is for you.

Larry Huot, president of LaValley-Middleton Building Supply in Meredith, New Hampshire, talks about how his business has seen success, thanks to Orgill's product selection and pricing strategies.

Three things will affect our success. We apply Pareto’s Principle to all three. If we don’t we will be part of the bottom 80% fighting over 20% of the pie. 

With NAWLA’s Traders Market fast approaching, it’ll be exciting to see how the demographics pan out at this year’s event. Based on my personal experience and observations, attendance appears to be trending toward younger and newer participants in recent years. Could it be that more and more employers are recognizing the myriad benefits that come with orienting rookie talent to the business through these events?

Building our sales book of business is challenging. For many of us, it will be the most challenging thing we will do in our careers. Building trust with new customers is a test. When we do break through and they start to give us business, it feels fantastic!

Many of the old tried and true methods still work for us—as they do for others. However, like many, we have jumped on the digital bandwagon to explore new horizons and capture the Millennial market, in particular.

Today, exceeding customer expectations has become increasingly difficult. Customers expect immediate information about their orders, personal engagement, and more.

The Western Red Cedar Lumber Association represents a significant portion of North America’s WRC manufacturers, distributors and retailers, and supports their members’ business through programs including advocacy, education, and advertising and marketing; of which social media has been playing an increasingly bigger role.