Business Operations

Virtual Reality Simulator Helps Train Forklift Drivers

The Raymond Corp. has launched a Virtual Reality Simulator to serve as a supplemental tool to assist in the development of new and existing forklift operators.

The Raymond Corp. has launched a Virtual Reality Simulator to serve as a supplemental tool to assist in the development of new and existing forklift operators.

The simulator allows the user to enter a simulated warehousing environment utilizing an existing Raymond forklift truck by plugging into the company’s patent-pending Simulation Port. After the vehicle is no longer needed for instruction, the sPort can be disconnected and the forklift can be placed back into operation in the warehouse. Leveraging existing assets eliminates the need to purchase or store purpose-built training trucks.

The tool allows operators to become familiar and comfortable with the forklift and its controls prior to operating within the physical warehousing environment, thus building confidence and avoiding potential incidents.

The simulator is preloaded with forklift lesson modules for reach, order picker, and stand-up counterbalanced lift trucks. Each truck model will include a series of guided lessons that increase in complexity and build upon principles learned in earlier lessons, providing the user with a consistent experience all while reinforcing desired behaviors.

An instructor’s panel allows the instructor to see exactly what the operator sees through three vantage points for optimal instructor visibility. This allows the instructor to provide real-time feedback to the operator. The simulator will collect and generate an operator report, providing documentation of the operators’ progress and communicate to the instructor which areas need to be focused on and reinforced.

“Raymond consistently strives to enable customers to be as productive and efficient as possible. By providing an enhanced simulator experience that allows the user to operate within a fully immersive virtual experience, the operator can have an extra layer of confidence before entering the actual warehouse floor,” said Dave Norton, vice president of corporate quality and customer care at Raymond. “With the Raymond Virtual Reality Simulator, our goal is to educate operators in a stable environment and provide a baseline to evaluate them in the future.”

Additional customer benefits of the Raymond Virtual Reality Simulator include:

  • The ability to pre-screen incoming forklift operator applicants.
  • Supplementary instruction between the classroom and hands-on forklift truck operation, as well as refresher instruction.
  • The capability to provide experiential learning in alternative scenarios.
David Koenig

David Koenig is the managing editor of Building Products Digest and The Merchant Magazine.

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